At Harrison Brook we strive to give you the best service. Unfortunately, sometimes things can go wrong. By letting us know, it gives us the opportunity to improve and put it right for you.

What we’re going to need

In order to deal with your complaint, we’re going to need a few things from you. Best if you have these at the ready before you start.

  • Name and contact information
  • Account details if available
  • A description of your complaint and how it affected you
  • What we can do to resolve your complaint